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     2026:7/1

International Journal of Medical and All Body Health Research

ISSN: (Print) | 2582-8940 (Online) | Impact Factor: 6.89 | Open Access

Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows

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Abstract

The integration of telehealth technologies in home health services represents a paradigmatic shift in healthcare delivery, offering unprecedented opportunities to enhance patient outcomes while streamlining administrative processes. The COVID-19 pandemic accelerated this transformation, revealing both the potential and the challenges of integrating virtual care. This comprehensive review examines the systematic integration of telehealth technologies in home health settings, focusing on improvements in patient services, optimization of administrative workflows, and implementation strategies. A systematic analysis of literature published between 2016-2025 was conducted, incorporating data from 35 peer-reviewed studies, government reports, and industry analyses to provide a comprehensive overview of telehealth integration in home health services. Evidence demonstrates significant improvements in patient outcomes, with telehealth integration reducing hospital readmissions by 23-45%, improving medication adherence by 67-76%, and achieving return on investment ranging from 225-315% across different service categories. Administrative workflow efficiency increased by 34-58% when properly implemented systems approaches were utilized. Successful telehealth integration requires a comprehensive systems approach that addresses technological infrastructure, workflow redesign, staff training, and regulatory compliance. Organizations implementing structured integration strategies demonstrated superior outcomes compared to ad-hoc adoption models.

How to Cite This Article

Jennifer Frimpong, Lawrence Kofi Asiam, Ernest Acheampong (2025). Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows . International Journal of Medical and All Body Health Research (IJMABHR), 6(4), 113-128. DOI: https://doi.org/10.54660/IJMBHR.2025.6.4.113-128

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