International Journal of Medical and All Body Health Research  |  e-ISSN: 2582-8940  |  Double-Blind Peer Review  |  Open Access  |  CC BY-NC-SA 4.0

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     2026:7/4

International Journal of Medical and All Body Health Research

e-ISSN: 2582-8940 | Open Access

Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows

Jennifer Frimpong, Lawrence Kofi Asiam, Ernest Acheampong

Cumberland University, USA; University of Iowa, USA

Article Information

Volume / Issue6 / 4 (October-December 2025)
Pages113-128
AccessOpen Access

Publication Timeline

  • Received29 September 2025
  • Accepted30 October 2025
  • Published

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Abstract

The integration of telehealth technologies in home health services represents a paradigmatic shift in healthcare delivery, offering unprecedented opportunities to enhance patient outcomes while streamlining administrative processes. The COVID-19 pandemic accelerated this transformation, revealing both the potential and the challenges of integrating virtual care. This comprehensive review examines the systematic integration of telehealth technologies in home health settings, focusing on improvements in patient services, optimization of administrative workflows, and implementation strategies. A systematic analysis of literature published between 2016-2025 was conducted, incorporating data from 35 peer-reviewed studies, government reports, and industry analyses to provide a comprehensive overview of telehealth integration in home health services. Evidence demonstrates significant improvements in patient outcomes, with telehealth integration reducing hospital readmissions by 23-45%, improving medication adherence by 67-76%, and achieving return on investment ranging from 225-315% across different service categories. Administrative workflow efficiency increased by 34-58% when properly implemented systems approaches were utilized. Successful telehealth integration requires a comprehensive systems approach that addresses technological infrastructure, workflow redesign, staff training, and regulatory compliance. Organizations implementing structured integration strategies demonstrated superior outcomes compared to ad-hoc adoption models.

Keywords

TelehealthHome HealthSystems IntegrationPatient OutcomesWorkflow OptimizationRemote Monitoring

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How to Cite

Frimpong, J., Asiam, L. K., & Acheampong, E. (2025). Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows. International Journal of Medical and All Body Health Research, 6(4), 113-128. https://doi.org/10.54660/IJMBHR.2025.6.4.113-128

Frimpong, Jennifer, et al. "Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows." International Journal of Medical and All Body Health Research, vol. 6, no. 4, 2025, pp. 113-128. https://doi.org/10.54660/IJMBHR.2025.6.4.113-128.

Frimpong, J., Asiam, L. K. and Acheampong, E. (2025) 'Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows', International Journal of Medical and All Body Health Research, 6(4), pp. 113-128. doi: 10.54660/IJMBHR.2025.6.4.113-128.

Frimpong J, Asiam LK, Acheampong E. Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows. International Journal of Medical and All Body Health Research. 2025;6(4):113-128. doi:10.54660/IJMBHR.2025.6.4.113-128

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