IJMABHR International Journal of Medical and All Body Health ResearchIJMABHR 2582-8940 Anfo Publication House 412 10.54660/IJMBHR.2025.6.4.113-128 Integrating Telehealth in Home Health: A Systems Approach to Improving Patient Services and Administrative Workflows FrimpongJennifer AsiamLawrence Kofi AcheampongErnest Cumberland University, USA University of Iowa, USA 28112025 6 4 113 128 29092025 30102025 CC BY-NC-SA 4.0

The integration of telehealth technologies in home health services represents a paradigmatic shift in healthcare delivery, offering unprecedented opportunities to enhance patient outcomes while streamlining administrative processes. The COVID-19 pandemic accelerated this transformation, revealing both the potential and the challenges of integrating virtual care. This comprehensive review examines the systematic integration of telehealth technologies in home health settings, focusing on improvements in patient services, optimization of administrative workflows, and implementation strategies. A systematic analysis of literature published between 2016-2025 was conducted, incorporating data from 35 peer-reviewed studies, government reports, and industry analyses to provide a comprehensive overview of telehealth integration in home health services. Evidence demonstrates significant improvements in patient outcomes, with telehealth integration reducing hospital readmissions by 23-45%, improving medication adherence by 67-76%, and achieving return on investment ranging from 225-315% across different service categories. Administrative workflow efficiency increased by 34-58% when properly implemented systems approaches were utilized. Successful telehealth integration requires a comprehensive systems approach that addresses technological infrastructure, workflow redesign, staff training, and regulatory compliance. Organizations implementing structured integration strategies demonstrated superior outcomes compared to ad-hoc adoption models.

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