Background: Parental satisfaction is considered a key pointer of the pediatric care quality. The quality of services that provided by nurses is assessed through the level of satisfaction that reported by parents. 
Methods: This cross-sectional study was conducted in Mosul City, Iraq. It measured how satisfied patients were with public hospital services and looked at related personal factors. The survey was carried out in 5 teaching hospitals between November 2025 and February 2026, using the EMPATHIC questionnaire with 460 parents of hospitalized children. 
Results: The data showed that 57.4% of participants were women, and 29% were under 26. Nearly 45% had completed only primary education. The most utilized service was emergency care (62%), while 70% of parents were unemployed. Although overall satisfaction was moderate, satisfaction with care and treatment and nursing professionalism was high. Higher dissatisfaction was associated with advanced education, employment, male gender, and younger age. 
Conclusion: Mosul province has moderate parental satisfaction with nursing services when compared to other countries in the area and globally. This suggests that certain service areas need to be improved and more extensive research is needed to comprehend the nature and reasons for contentment.